Stay alert. Stay secure.
Know what to look out for and protect your personal and financial information.
Report suspicious activitySimple habits make a difference.
No guaranteed approval
No employee, agent or third party can guarantee that your loan application will be approved.
Keep private codes private
Never share passwords, PINs or one-time verification codes with anyone.
Use verified channels
Use the Auxilium website and recognised application and support channels when sharing information.
Verify representatives
Confirm anyone claiming to represent Auxilium before providing personal documents or making payments.
Pause if something feels wrong.
Someone promises guaranteed loan approval
You are asked to send money to a personal account
Someone requests your OTP, PIN or password
You receive an unfamiliar application link
Someone pressures you to act immediately
Loan information differs from the terms you were shown
Report suspicious activity
Tell us what happened. Include as much information as you can.